Today I had to pick up passengers from a cruise ship docked in Southampton and then transfer them to Heathrow for their flights home. Everything went as normal in Southampton, the port staff checked passengers as they left the terminal and those booked on my coach were directed to over me. I loaded their baggage into the hold and they got onto the coach.
We arrived at Heathrow and as usual I announced which terminal we were at and asked the passengers to remain seated until I’d unloaded their luggage onto the pavement. Having done that I invited them to leave the coach and collect their luggage. Then the stupid question of the day was asked “Which suitcases are mine”? I paused for a moment completely lost as to what to say, the best I could come up with was “I’m sorry I haven’t a clue I just loaded all the cases presented to me”. How can someone have travelled to the cruise ship with their luggage, unloaded it on the ship, reloaded it before leaving the ship, somehow retrieved it in the baggage hall before going through customs, bring it to the coach and then say they don’t know what it looks like! After the scrum of everyone grabbing luggage there was nothing left on the pavement and the guy who didn’t know what his looked liked had disappeared with everyone else so I guess his memory must have returned.