….. yes, 193! Even the Megabus part of the duty caused a headache today. In total 28 young Germans had booked Southampton to London, some had tickets for 1, some were 2,3, and 6 in a group, the largest group was 10. My heart sank as I approached the bus stop, not only did it look like a large group of people but the amount of luggage looked frightening. Each passenger had at least one large suitcase many of which certainly exceeded the 20Kg limit. It took me nearly 10 minutes just to get the luggage loaded. I then told them that groups must board together so that I could count them onboard – this bit worked fine. First a group of three, then a couple of singles, group of 6 etc. The final reference number produced was for a group of 10. 1, 2, 3, 4, ……. 8, 9, 10 …..11! My arm went out to bar the way of the last person boarding and I asked for their ticket. The girl then pointed to the person who’d given the reference number for the 10 passenger group of which she was now the eleventh. I let her get on and then did a head count of everyone on the bus to compare with the total number of booking references used. This confirmed that there was one more person on the bus than tickets paid for. I then told everyone what the problem was, hinted that they may all have to get off and board again in order to check with the person presenting the group tickets that they were actually in that group. Ended by saying “It would make it a lot easier if someone who hasn’t got a ticket could let me know”. It worked, one of the young Germans said “May I buy a ticket now?”. It was good that I’d got to the bottom of the problem but it only made for a new problem as we don’t sell tickets on the bus. If she’d been travelling alone, or with just a friend or two, I’d have made her get off the bus and left her behind. I get quite mad when people try and cheat or trick their way into getting a free ride but can very helpful and amenable to anyone who says “I’ve got a problem can you help?”. She was definitely in the cheat/trick category so should go. BUT, she wasn’t English so being left behind on her own would be a far worse punishment than it would be for a ‘local’ AND she was with 27 honest people who’d paid for their tickets and expected her to be with them. Yes, I gave her a free ride to London but it pi$$ed me off greatly.
As always everything was wrong with Park and Ride which followed. Arrogant passengers demanding to know why I hadn’t stopped at a bus stop where no one was waiting and on the bus no one had got up, or rung the bell. Explained slowly and politely that we stopped when asked by someone putting out their hand to indicate they’d like to board this bus and not the one behind, or a passenger on board preferably ringing the bell to indicate they’d like to get off, or if they couldn’t do that at least getting up and walking forward. “But it’s fare stage stop and you are required to stop at those” was the best bit of nonsense I heard from a passenger today. Also had several hijackings when the wife boarded as I was about to pull away saying “My husbands just buying the parking ticket”. Time, and my Park and Ride bus, waits for no man!